The United Arab Emirates has officially embarked on a transformative journey to integrate Agentic AI into its administrative framework. The government aims to shift 50% of its sectors, operations, and services to these advanced AI-powered models over the next two years, marking a significant milestone in the nation’s “Government 4.0” strategy.
To facilitate this transition, the Higher Committee for Agentic AI recently hosted the “Agentic AI and Data Technology Track” workshop. This event served as a collaborative hub for government leaders, Chief AI Officers, and various institutional representatives to align on the technical and structural requirements necessary for this large-scale deployment.
Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy and Remote Work Applications, who also chairs the committee, emphasized that this project is the world’s first comprehensive, government-wide initiative of its kind. He noted that the UAE is actively building a proactive governance model designed to leverage emerging technologies to enhance institutional efficiency and operational readiness.
The initiative is structured around five primary tracks: operations and institutional support, strategic government work, government services, technology and data, and capacity building and training. During the workshop, officials conducted a deep dive into these areas, specifically addressing the critical needs for robust data governance, infrastructure development, and the seamless integration of existing government systems.
A key component of this digital shift is the Federal Agentic AI Technology Platform, or “FedAI.” This platform provides a unified infrastructure for federal entities to develop and deploy their own Agentic AI solutions. Furthermore, the National AI Gateway will offer a secure, centralized access point, allowing government bodies to manage various AI applications efficiently.
The system is designed with flexibility in mind, enabling entities to utilize both commercial AI models and open-source alternatives hosted within the nation’s sovereign infrastructure. This architecture ensures that new models can be integrated as the technology evolves, maintaining the UAE’s competitive edge in the global AI landscape.
To ensure the safe and responsible use of these tools, the government has introduced a new classification and assessment framework. This includes a self-assessment mechanism based on specific technical and operational criteria, which will determine if a system meets the necessary standards to be categorized as Agentic AI. This approach is intended to standardize implementation while strengthening overall governance.
The workshop also highlighted the growing ecosystem surrounding this transition, showcasing more than 10 technology companies and vendors currently supporting the development of Agentic AI applications. By fostering these partnerships, the UAE aims to accelerate decision-making processes and deliver superior services to the public.
This initiative builds upon a series of recent technological advancements across the Emirates, including the launch of the nation’s first AI-powered judicial platform, new Agentic AI services in Ajman, and ongoing efforts in Dubai and Abu Dhabi to map the future of work and safety protocols using AI. These collective efforts underscore the UAE’s commitment to becoming a global leader in AI-native government operations.