Authorities in Idaho on August 7 released chilling new video taken from security cameras and officer body-worn cameras showing the deadly shooting that started at the Twin Falls In-N-Out Burger restaurant on August 1. The footage provides a comprehensive look at the tragedy, documenting the suspect’s movements in detail, from the moment he pulled up through the restaurant’s drive-through in a white Honda Civic to when police officers finally encountered him on a trail where he died of a self-inflicted gunshot wound.
Officials confirmed that 10 people were struck by gunfire during the incident, with three individuals killed. The shooting unfolded at approximately 2:30 p.m. on August 1, at a time when hundreds of people were present at the busy shopping plaza in Twin Falls where the In-N-Out Burger is located. The chaotic scene forced patrons and employees to flee into nearby businesses as the gunman opened fire.
Twin Falls Police Chief Matthew Hicks addressed the public at an August 7 news conference, stating, “Their actions absolutely saved lives.” He specifically praised the “good Samaritans” who intervened during the attack. One of those individuals was identified as Austin James, also known as AJ Scott, a former Twin Falls police officer and former Idaho state trooper. James was among those injured in the shooting and gave authorities permission to release his identity. Hicks did not reveal the identities of the other injured victims.
The video reveals that the suspect first pulled his car up to the drive-through payment window, where he shot his first victim, Ashley Garibay, through the window. She later died from her injuries. In-N-Out CEO Lynsi Snyder stated that Garibay was “taking care of” customers when she was shot. In a post on Instagram, the company noted, “We will remember Ashley as a beloved friend and teammate whose dedication, pride, and compassion will never be forgotten.”
After the initial shooting, the suspect pulled his car forward and exited the vehicle to shoot the second fatal victim, Christopher Claunch, 59, of Hagerman, Idaho. Following this, the video shows James, the former law enforcement officer, running toward the drive-through to confront the shooter. James was shot during the encounter. According to the video, he retreated and drew his handgun, preparing to engage the shooter, but due to his injury and blood loss, he was pulled back by others and given aid before being transported to a hospital.
The suspect then returned to the payment window and fired again at employees who were attempting to render aid to Garibay, until his handgun jammed. Footage from inside the restaurant shows an unidentified off-duty trooper approaching the window as approximately 10 employees scrambled to escape. The off-duty trooper exchanged gunfire with the suspect, who then left the drive-through lane and walked toward Blue Lakes Boulevard, firing shots at vehicles stopped at a traffic light and hitting three more victims.
An unidentified armed citizen with a handgun then engaged the suspect with gunfire as he moved toward a Tesla charging station. At that location, the suspect was seen continuing his path toward the Twin Falls Visitor Center. People began evacuating the area as the suspect moved through the center and eventually encountered employees who were fleeing toward a walking trail.
Body camera footage shows officers pursuing the suspect up the trail until they located him. As an officer issued a “challenge” to the suspect, he died of a self-inflicted gunshot wound. Authorities identified the alleged gunman as 24-year-old Chad Williams. While both the off-duty trooper and an armed civilian fired shots at Williams, police confirmed his death was the result of his own actions.
Chief Hicks noted that good Samaritans included those who engaged the suspect with gunfire and others who were able to distract him. “We believe their actions helped drive the suspect away from the scene, preventing further casualties,” Hicks said. He described the shooting as “by far the most extreme, complex and dangerous situation that is completely unprecedented for our community.”
The tragedy occurred just days after the new In-N-Out location had opened, deeply affecting the local community. City spokesman Josh Palmer previously remarked, “It’s a small town still, so a lot of people know someone who was there or worked there. Saying it hits close to home is an understatement.”
Police continue to investigate the circumstances surrounding the attack. As of August 7, Chief Hicks stated that a motive for the shooting remained unknown. The department is working to process the extensive video evidence collected from multiple angles, including security cameras inside the restaurant, drive-through monitors, parking lot surveillance, and the body-worn cameras of responding officers.
“We will never forget what happened here,” Hicks said during the August 7 briefing. The investigation remains ongoing as authorities work to support the victims and their families in the wake of the unprecedented violence that struck the Twin Falls shopping plaza.
One witness to the shooting, Lane Koehn, told outlet KTVB-TV he was on his way home that afternoon sitting at a stop light when he saw shots begin to fly all around him, and saw a shooter wielding a rifle, seeming to sho
Ashley Garibay, 23, of Stockton, California
Dale Schultz, 66, of Salt Lake City, Utah
One witness to the shooting, Lane Koehn, told outlet KTVB-TV he was on his way home that afternoon sitting at a stop light when he saw shots begin to fly all around him, and saw a shooter wielding a rifle, seeming to shoot randomly at people in cars and through the restaurant drive-through window.
Contributing: N’dea Yancey-Bragg, Thao Nguyen, Amanda Lee Myers and Julia Gomez,; The Arizona Republic